Digital Marketing Account Manager
Be part of the Genie revolution - At Genie Goals, you'll work alongside an award winning team for some of the best clients in the world.
We usually respond within three days
As a Digital Marketing Account Manager in the PPC team at Genie Goals you will work towards continuing your digital marketing training through the active running and ownership of select client accounts. Our Account Managers work closely with Strategists and Account Directors to ensure we deliver the best account performance, excellent customer service and client satisfaction and ultimately ensuring client retention on assigned clients.
Whilst your substantive post will be in the channel you have been hired into, when opportunities arise we aim to provide Account Managers with opportunities to work in different teams or areas of the business to help you develop a broad range of skills and knowledge across the different business areas.
Key Responsibilities
Account management:
- Ensuring the day to day delivery and success of activity for a select number of clients
- Creating short and long term strategy roadmaps for assigned clients
- Executing roadmap projects
- Use your digital marketing knowledge to structure clients for growth
- Delivery of agreed services to assigned clients
Activity management:
- Run digital marketing activity in your channel, working towards set KPI targets
- Actively monitor activity, auditing and adjusting for maximum performance
- Run advanced digital marketing activity using advanced tactics and strategies
Client communication:
- First point of contact for assigned clients
- Proactive communication inspiring trust and building a good relationship
- Send weekly reports and chair weekly calls with clients and relevant internal team members
- Troubleshoot client requests to ensure any issues are resolved in a timely manner
Training:
- Dedicate time to training to continually learn new digital marketing skills
- Passionately work through the Genie Academy and Genie Goals training, (both internal training programmes) completing any assignments
- Create and engage with your OKRs to drive forward your personal development
- Train in the use of our in-house technology or third party solutions
- Stay up to date on the latest news and developments in digital marketing to continually grow your knowledge and support Genie at the cutting edge of digital marketing
Other:
- Track time and work to allocations within Mavenlink
- Support and mentor other team members
- Occasionally attend events to represent Genie
- Responsibility to find out how GDPR applies to your team’s activities
- Understand and comply with guidelines for security and data protection
- Any other tasks or function which are required by Genie, particularly in relation to digital marketing
The above will form the basis of the role, but is not exhaustive. The role will continue to evolve as you learn and take on more responsibility. There is great scope for development within this role.
Closing date: Monday 13 May
- Department
- Genie Goals Ltd
- Locations
- Cambridge, Distributed
- Yearly salary
- £30,290 - £32,815
- Employment type
- Full Time
- Remote status
- Distributed First working (Remote with usable office)
Cambridge
Genie Benefits
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Workplace Pension
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Access to Spill - Professional Therapist Sessions
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Enhanced Family Leave Policies
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Employee Assistance Line
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Employee Referral Scheme - £500 vouchers if we hire someone you recommend
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Enhanced Absence Policies
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Genie Academy
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Personal Development Budgets
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Quarterly Social Events
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Wellness Team and Quarterly Wellness Activities
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Remote Working Allowance
Workplace & culture
Genie Ventures owns and operates a stable of successful websites, as well as running a fast-growing performance marketing agency, all from its central Cambridge offices.
Each of our brands has a dedicated team behind it who are experts in their fields, but it’s very much a digital marketing and publishing family: we pool our resources, share our successes and learn from our challenges together. Because at the end of the day, we’re all Genies – and working and playing hard only really works in a friendly, positive environment.
About Genie Ventures
Genie Ventures is a fast-growing digital marketing and publishing company that owns and operates four successful brands: Genie Goals, Broadband Genie, Genie Shopping and Office Genie.
We’re based in Cambridge with a staff of more than 60 fantastic people and operate principally in the UK, European and US markets. We are a tech-focused company and work directly with some of the biggest global brands including Google, Amazon, Karl Lagerfeld and Sky.
Digital Marketing Account Manager
Be part of the Genie revolution - At Genie Goals, you'll work alongside an award winning team for some of the best clients in the world.
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